1. General

• These Terms govern your use of our website and the purchase of any products from us.
• By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
• We reserve the right to update or change these Terms at any time without prior notice.

2. Products and Orders

• All products displayed on our website are subject to availability.
• We make every effort to ensure product descriptions, images, and prices are accurate. However, errors may occur.
• We reserve the right to refuse or cancel any order if product availability or pricing errors occur.

3. Pricing and Payment

• All prices are listed in Ksh.
• Payment must be made at the time of purchase using the accepted payment methods provided at checkout.
• We use third-party payment processors; by completing a transaction, you also agree to their terms.

4. Shipping and Delivery

• We deliver to [list regions/countries]. Shipping costs and timelines will be displayed at checkout.
• Delivery times are estimates and not guarantees. We are not liable for delays caused by courier services or unforeseen circumstances.
• Customers are responsible for providing accurate shipping information.

5. Returns and Refunds

• We accept returns/exchanges within [insert timeframe, e.g., 7–14 days] of delivery, provided items are unused, unworn, and in their original packaging.
• Certain products (e.g., intimate wear, clearance items) may not be eligible for return.
• Refunds will be processed to the original payment method after inspection.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Patricia Gakii Shop and protected by intellectual property laws. You may not copy, reproduce, or distribute our content without prior written permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase will not exceed the amount paid for the product.

8. Privacy

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Kenya.

10. Contact Us

If you have any questions about these Terms, please contact us at:

📧 support@patriciagakii.com
📞 0723057168